Salesforce Certified Business Analyst real exam questions have been updated, which are helpful for you to pass the test easily. To pass Certified Business Analyst exam, you can understand business needs, captures requirements, and collaborates with stakeholders to support the development of Salesforce solutions which drive business improvements. The official Salesforce Certified Business Analyst exam information is also valid in your preparation.
Salesforce Certified Business Analyst exam basic information is available below.
The following are the details of Salesforce Certified Business Analyst exam outline.
To test the above Salesforce Certified Business Analyst exam outline, the updated Salesforce Certified Business Analyst real questions are the best preparation material. Share some updated Salesforce Certified Business Analyst real questions and answers below.
1. Which tool is used to create reports, incorporate filters and select the Report Type?
A. Data Loader
B. Report Builder
C. A csv file that will then get imported.
D. Report Composer
Answer: B
2. A business analyst (BA) at Universal Containers (UC) has been asked to evaluate a business process at a high level and in detail, while also keeping regulatory considerations in mind. Management wants to use the output from the BA's evaluation to inform decisions about UC's future implementations of Sales Cloud and Service Cloud. What should the BA use for their evaluation?
A. Cross-functional flowchart
B. Entity Relationship Diagram (ERD)
C. Universal Process Notation (UPN)
Answer: C
3. Universal Containers (UC) is wording with an implementation partner to help it optimize Salesforce. A new business analyst (BA) from the partner was introduced to UC stakeholders a few weeks into the project The BA is getting to know each of the stakeholders by their roles and contributions. However, the BA had one misstep and is slightly embarrassed. What should the BA do to build trust with the stakeholders?
A. Be vulnerable and own their mistake.
B. Promise to work harder to avoid other mistakes.
C. Ask their supervisor for help immediately.
Answer: A
4. The business analyst (BA) at Universal Containers is responsible for defining the enhancement features for the current Salesforce CPQ implementation that must be configured in the next phase of the project. Which type of document should the BA create to achieve the objective?
A. Business analysis plan
B. Scope statement specification
C. Functional requirements specification
Answer: B
5. The technical team at Cloud Kicks is trying to deliver one of its Salesforce customizations. The business analyst (BA) has been asked to put assignments, test plans, decisions, and milestones in writing and share this document with stakeholders so there is less potential for confusion. Which tactical document should the BA use to capture features?
A. Business analysis plan
B. User Acceptance Test plan
C. Release plan
Answer: C
