Salesforce Designer Certifications are aimed at individuals looking to create impactful and user-centered solutions on the Salesforce Platform. These certifications validate expertise in designing innovative strategies and human-centered experiences that deliver significant business value. By earning these credentials, designers demonstrate their ability to integrate human-centered approaches with technical knowledge to address complex business challenges. These certifications highlight proficiency in designing intuitive experiences that enhance user engagement, streamline processes, and deliver measurable outcomes, making them a valuable asset for organizations aiming to stay competitive and customer-focused.
Salesforce Certified Strategy Designer
The Salesforce Certified Strategy Designer credential is designed for professionals skilled in leveraging design methods to craft experience strategies that align with organizational goals and drive desired outcomes. This certification recognizes individuals who excel at strategic thinking, innovation, and delivering comprehensive solutions.
Format: 60 multiple-choice questions
Duration: 105 minutes
Passing Score: 70%
Cost: $200 (Retake fee: $100)
Who Should Apply?
Ideal candidates for this certification have:
At least 3 years of hands-on experience as a strategy designer or in a similar role.
1-2 years of experience working with the Salesforce Platform.
Advanced facilitation and consultative skills.
Proven experience leading complex projects.
Exam Objectives
Value Design (32%): Understanding and defining value-driven outcomes for both businesses and users.
Tools and Artifacts (23%): Leveraging frameworks and tools to support strategy design.
Intangible Deliverables (26%): Demonstrating relational and collaborative skills.
Leveraging Adjacent Roles/Skills (19%): Collaborating effectively with complementary roles.
Salesforce Certified User Experience (UX) Designer
The Salesforce UX Designer credential focuses on equipping individuals with the knowledge and skills to design human-centered experiences using the Salesforce Platform. It validates your ability to apply core UX concepts and deliver customer-focused solutions.
Format: 60 multiple-choice questions and up to five non-scored questions
Duration: 105 minutes
Passing Score: 65%
Cost: $200 (Retake fee: $100)
Who Should Apply?
This certification is ideal for:
Aspiring or experienced UX designers.
Candidates with 6 months of hands-on experience in UX roles (e.g., designer, engineer, administrator, or researcher).
Individuals with 3 to 6 months of experience utilizing UX concepts on the Salesforce Platform.
Exam Objectives
Discovery (13%): Identifying user needs and requirements.
UX Fundamentals (16%): Understanding and applying foundational UX principles.
Human-Centered Design (12%): Designing solutions that focus on the user experience.
Declarative Design (27%): Utilizing Salesforce’s no-code/low-code tools for impactful design.
Testing (11%): Ensuring solutions are user-friendly and effective through rigorous testing.
Salesforce Lightning Design System (SLDS) (21%): Mastering Salesforce's design system for consistent and scalable solutions.
Why Pursue Salesforce Designer Certifications?
1. Stay Ahead in the Industry
Salesforce Designer certifications set you apart as a professional capable of crafting exceptional user experiences and strategic solutions, making you an invaluable asset to any organization.
2. Boost Career Opportunities
With expertise in high-demand areas like strategy design and UX, certified professionals can explore advanced roles, enhanced responsibilities, and increased earning potential.
3. Validate Your Expertise
These certifications demonstrate your ability to align organizational goals with user needs, ensuring a balanced approach to design and delivery.
Preparation Tips
Gain Hands-On Experience: Work on real-world projects to build practical skills.
Leverage Salesforce Resources: Use official Salesforce study guides, Trailhead modules, and practice exams to prepare effectively.
Collaborate with Peers: Engage with the Salesforce community for insights and support.
Practice with Real Exam Questions: Salesforce Strategy Designer and User Experience Designer real exam questions from Testpassport can help you familiarize yourself with the exam format and questions.
Salesforce Designer certifications are a gateway to mastering strategic and UX design within the Salesforce ecosystem. Whether you aim to excel as a Strategy Designer or a UX Designer, these credentials validate your ability to deliver innovative, user-centric solutions that drive business success.