Field Service Lightning Consultant real exam questions have been cracked, which are the best preparation material for you to clear the test. Salesforce Field Service Lightning consultant is able to design and deploy solutions that support Field Service business processes and requirements using Salesforce applications. To prepare Field Service Lightning Consultant exam well, the following Field Service Lighting Consultant exam related information is helpful for you to prepare the test.
Field Service Lighting Consultant Exam Information
Field Service Lighting Consultant exam information is helpful for you to understand the test.
Content: 60 multiple-choice/multiple-select questions
Time allotted to complete the exam: 90 minutes
Passing score: 70%
Registration fee: USD 200
Retake fee: USD 100
Field Service Lighting Consultant Exam Outline
The following exam outline are covered in Field Service Lighting Consultant exam.
Manage Assets 5%
Configure Contracts, Entitlements, and Warranties 8%
Manage Case 7%
Manage Work Order 32%
Manage Scheduling and Optimization 28%
Configure Mobility 17%
Manage Inventory 3%
After reading the above Field Service Lightning Consultant exam information and outline, you can study the test well. Our Field Service Lightning Consultant real exam questions contain 60 Q&As. Share some Field Service Lightning Consultant real exam questions for you to study.
1.Universal Containers has implemented a Knowledge solution for Agents to provide Field Technicians with information necessary to complete assigned work.Which two capabilities will now be available? (Choose two.)
A. Manage Attached Articles and Search the Knowledge Base.
B. Attach Knowledge Articles to Work Order Line Items Only.
C. Attach Articles to Work Orders and Work Order Line Items.
D. Include Quick Actions and Global Actions in Attached Articles.
Answer: AC
2.Universal Containers has a large volume of cancellations occurring on their Work Orders. The COO wants to manage Work Order cancellations and subsequent follow-ups.Which two options should a Consultant recommend? (Choose two.)
A. Create a child Work Order for the follow-up Work Order.
B. Re-use the existing Work Order for the follow-up.
C. Change the Work Order with a closed status of "Cancelled."
D. Change the Work Order with a status of "New."
Answer: AC
3.Universal Containers provides 24/7 service support to its customers.However, their Field Service Technicians have specified working hours.Which two items should the Consultant create? (Choose two.)
A. Create operating hours for the Service Resource.
B. Create operating hours for the Optimization Engine.
C. Create operating hours for the Service Appointment.
D. Create operating hours for the Service Territory.
Answer: AD
