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The following CAS-PA questions are part of our ServiceNow CAS-PA real exam questions full version. There are 24 in our CAS-PA full version. All of our CAS-PA real exam questions can guarantee you success in the first attempt. If you fail CAS-PA exam with our ServiceNow CAS-PA real exam questions, you will get full payment fee refund. Want to practice and study full verion of CAS-PA real exam questions? Go now!

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ServiceNow CAS-PA Exam Actual Questions

The questions for CAS-PA were last updated on Feb 21,2025 .

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Question#1

What role or access do users need to act on a signal to reset a baseline or dismiss a signal?

A. Responsible users without workspace access
B. Users with the admin. pa_admin. or pa_kpi_signal_admin role without being a responsible user
C. Only users with the admin role
D. Users irrespective of their level of responsibility

Explanation:
Users with the admin, pa_admin, or pa_kpi_signal_admin role can reset a baseline or dismiss a signal without being a responsible user.
Users with other roles must become responsible users to take such actions. These users also need a role that gives them access to a relevant workspace.
You can assign responsibility for KPI Signals for a KPI to yourself or someone else. You can also unassign responsibility.
Reference: https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/par-for-workspace/concept/kpi-signals-responsible-users.html

Question#2

What calendar type can you use to analyse scores using time periods?

A. Team Calendar
B. Maintenance Calendar
C. Custom Business Calendar
D. On-Call Calendar

Explanation:
Analyse scores using time periods from a custom business calendar instead of only the standard calendar.
When you are creating an Indicator Source, you can select either the standard calendar or a business calendar defined on the instance.
If you use a business calendar, you can create data collection jobs that run on the Business Calendar: Entry start or Business Calendar: Entry end times.
If you select a business calendar, you have the Calendar Frequency field. This field is required. The business calendar you selected determines the range of available frequencies.
(Optional) If you have configured this indicator source to use a business calendar, set the number of periods to retain scores and snapshots and find seasonal patterns.
Reference: https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/performance-analytics/concept/c_IndicatorSources.html

Question#3

How should an admin activate the KPI Signals?

A. Raise a ServiceNow Support (HI) request
B. Request from the ServiceNow Store
C. It is active by default
D. Activate the sn-kpi-signals plugin

Explanation:
You no longer have to activate the KPI Signals (com.snc.pa.kpi_signals) plugin. It is active by default.
If you do not want this feature, request a Now Platform administrator to set the property com.snc.pa.activate_kpi_signals to false. Because this property does not exist by default,
the administrator must add it.
If you reactivate KPI Signals, signal detection resumes from the time you originally deactivated the feature, not from the time you reactivated it.
Reference: https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/par-for-workspace/concept/process-behavior-charts-for-kpis.html

Question#4

What is an easy way for a responsible user to get real-time updates on the signals for a
particular KPI?

A. Monitoring the signal score on a dashboard
B. Receive email notifications
C. Schedule a report for the signal data
D. Manually check the KPI doe signals

Explanation:
As a responsible user, you can receive email notifications about new or unresolved signals, anti-signals, or any actions taken on signals.
You can configure how frequently you get these reminders and the maximum number of reminders to get for a signal.
You no longer have to open KPI Signals and manually check each KPI for signals. Scheduling a report for the signal data does not provide real-time updates. Manually check the KPI for signals and monitoring the signal score on a dashboard requires the user to constantly check for the updates without a pause, which is not easy.
Reference: https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/par-for-workspace/concept/kpi-signals-responsible-users.html

Question#5

How does KPI Signals support notifications?

A. By forwarding email notifications
B. By automated signal detection jobs
C. Through regular back-ups
D. By setting auto-reply responses

Explanation:
To support notifications, the KPI Signals application provides automated signal detection jobs. For formula indicators, you can modify the jobs to line up with the data collection jobs for the contributing indicators.
The KPI Signals application includes jobs that detect signals automatically. These jobs run so responsible users can be notified of new signals without opening the application. The job for signals on formula indicators requires scheduling.
When you view an indicator in KPI Details and open the KPI Signals panel, that indicator is checked for signals. You, therefore, always have the most up-to-date signals. However, the KPI Signals application also has automated signal detection jobs. These jobs send notifications about signals to subscribed users without them having the application open.
Reference: https://docs.servicenow.com/bundle/quebec-now-intelligence/page/use/par-for-workspace/concept/administering-kpi-signals-jobs.html#administering-kpi-signals-jobs&version=quebec

Exam Code: CAS-PAQ & A: 24 Q&AsUpdated:  Feb 21,2025

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